{"id":17961,"date":"2024-05-23T15:08:00","date_gmt":"2024-05-23T13:08:00","guid":{"rendered":"https:\/\/vondetech.com\/pravilnik-o-vracilu-in-povracilu\/"},"modified":"2025-03-21T07:57:39","modified_gmt":"2025-03-21T06:57:39","slug":"pravilnik-o-vracilu-in-povracilu","status":"publish","type":"page","link":"https:\/\/vondetech.com\/sl\/pravilnik-o-vracilu-in-povracilu\/","title":{"rendered":"Pravila vra\u010dila in odpovedi za Vonde Pro App"},"content":{"rendered":"

[vc_row][vc_column][vc_empty_space][vc_column_text el_class=”legal-text”]Datum za\u010detka veljavnosti:<\/strong> marec 2025<\/p>\n

    \n
  1. Uvod<\/strong><\/li>\n<\/ol>\n

    Ta pravilnik o vra\u010dilu in odpovedi opisuje postopke in pogoje v zvezi z vra\u010dili in odpovedmi nakupov in naro\u010dnin, opravljenih v aplikaciji Vonde Pro (“aplikacija”), ki jo zagotavlja dru\u017eba Vonde Technology (“mi”, “nas”, “na\u0161a”). Ker je aplikacija Vonde Pro App na voljo izklju\u010dno prek Apple App Store in Google Play Store, za vse transakcije, preklice in vra\u010dila veljajo pravila zadevne trgovine. <\/p>\n

      \n
    1. Preklic naro\u010dnin<\/strong><\/li>\n<\/ol>\n

      Uporabniki lahko naro\u010dnine kadar koli prekli\u010dejo v nastavitvah svojega ra\u010duna v Apple App Store ali Google Play Store. Podrobna navodila so na voljo v naslednjih virih: <\/p>\n

        \n
      • Trgovina Apple App Store:<\/strong> [https:\/\/support .apple.com\/en-us\/118428]<\/li>\n
      • Trgovina Google Play:<\/strong> [https:\/\/support .google.com=””]<\/li>\n<\/ul>\n

        Zahtevki za preklic za\u010dnejo veljati ob koncu trenutnega obra\u010dunskega cikla. Za neizkori\u0161\u010dena naro\u010dni\u0161ka obdobja se ne vra\u010dajo ali delno vra\u010dajo sredstva, razen \u010de to zahteva zakon ali \u010de Apple ali Google na prodajnem mestu izrecno navede druga\u010de. <\/p>\n

          \n
        1. Upravi\u010denost do povra\u010dila<\/strong><\/li>\n<\/ol>\n

          Za vra\u010dila za nakupe ali naro\u010dnine, opravljene prek aplikacije Vonde Pro, veljajo pravila za vra\u010dila v trgovini Apple App Store ali Google Play Store, odvisno od tega, kje je bila transakcija opravljena. Na splo\u0161no se lahko vra\u010dila odobrijo v naslednjih okoli\u0161\u010dinah, ki jih dolo\u010dita Apple ali Google: <\/p>\n

            \n
          • Tehni\u010dne te\u017eave ali okvare aplikacije, ki prepre\u010dujejo uporabo pla\u010dljivih storitev in jih ne moremo odpraviti v razumnem roku.<\/li>\n
          • Nepoobla\u0161\u010dene transakcije, ki so dokazano nastale zaradi kr\u0161itev varnosti, ki jih ni povzro\u010dila malomarnost uporabnika.<\/li>\n<\/ul>\n

            Zahtevki za vra\u010dilo, ki temeljijo izklju\u010dno na nezadovoljstvu s storitvijo ali spremenjenih osebnih okoli\u0161\u010dinah, obi\u010dajno niso upravi\u010deni, saj jih Apple ali Google obravnavata po lastni presoji.<\/p>\n

              \n
            1. Postopek zahtevka za vra\u010dilo<\/strong><\/li>\n<\/ol>\n

              Vsi zahtevki za vra\u010dilo morajo biti predlo\u017eeni v skladu s pravili in postopki trgovine Apple App Store ali Google Play Store. \u010ce \u017eelite zahtevati povra\u010dilo, upo\u0161tevajte navodila, ki jih zagotavlja zadevna trgovina: <\/p>\n

                \n
              • Trgovina Apple App Store:<\/strong> [https:\/\/support .apple.com\/en-gb\/118223]<\/li>\n
              • Trgovina Google Play:<\/strong> [https:\/\/support .google.com=””]<\/li>\n<\/ul>\n

                Vsa sporo\u010dila v zvezi z zahtevki za povra\u010dilo je treba nasloviti na ustrezno trgovino z aplikacijami.<\/p>\n

                  \n
                1. Obdelava vra\u010dil<\/strong><\/li>\n<\/ol>\n

                  Odobrena povra\u010dila bosta Apple ali Google obdelala prek prvotnega na\u010dina pla\u010dila. \u010cas obdelave se lahko razlikuje glede na ponudnike pla\u010dil in pravila trgovine z aplikacijami. <\/p>\n

                    \n
                  1. Omejitve<\/strong><\/li>\n<\/ol>\n

                    Na\u0161e podjetje si pridr\u017euje pravico, da zavrne pomo\u010d pri zahtevkih za povra\u010dilo, ki niso v skladu s pravili trgovine Apple App Store ali Google Play Store.<\/p>\n

                      \n
                    1. Spremembe tega pravilnika<\/strong><\/li>\n<\/ol>\n

                      Ta pravilnik o vra\u010dilu in odpovedi se lahko redno posodablja. O pomembnih spremembah boste obve\u0161\u010deni z obvestili v aplikaciji ali registriranem e-po\u0161tnem sporo\u010dilu. <\/p>\n

                        \n
                      1. Kontaktni podatki<\/strong><\/li>\n<\/ol>\n

                        Za vpra\u0161anja ali pomo\u010d v zvezi s tem pravilnikom se obrnite na:<\/p>\n

                        KMAK Kelet-Magyarorsz\u00e1gi Adatk\u00f6zpont Kft.<\/p>\n

                        H-5000 Szolnok, Szap\u00e1ry utca 20.<\/p>\n

                        E-naslov: info@vondetechnology.com<\/p>\n

                        Z nakupom ali naro\u010dnino v aplikaciji Vonde Pro potrjujete in se strinjate s pogoji tega pravilnika o vra\u010dilu in odpovedi ter razumete, da sta postopek vra\u010dila in odpovedi urejena s pravili trgovine Apple App Store ali Google Play Store.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

                        [vc_row][vc_column][vc_empty_space][vc_column_text el_class=”legal-text”]Datum za\u010detka veljavnosti: marec 2025 Uvod Ta pravilnik o vra\u010dilu in odpovedi opisuje postopke in pogoje v zvezi z vra\u010dili in odpovedmi nakupov in naro\u010dnin, opravljenih v aplikaciji Vonde Pro (“aplikacija”), ki jo zagotavlja dru\u017eba Vonde Technology (“mi”, “nas”, “na\u0161a”). Ker je aplikacija Vonde Pro App na voljo izklju\u010dno prek Apple App Store in […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-17961","page","type-page","status-publish","hentry"],"yoast_head":"\nPravila vra\u010dila in odpovedi za Vonde Pro App - Vondetech<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vondetech.com\/sl\/pravilnik-o-vracilu-in-povracilu\/\" \/>\n<meta property=\"og:locale\" content=\"sl_SI\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pravila vra\u010dila in odpovedi za Vonde Pro App - Vondetech\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_empty_space][vc_column_text el_class=”legal-text”]Datum za\u010detka veljavnosti: marec 2025 Uvod Ta pravilnik o vra\u010dilu in odpovedi opisuje postopke in pogoje v zvezi z vra\u010dili in odpovedmi nakupov in naro\u010dnin, opravljenih v aplikaciji Vonde Pro (“aplikacija”), ki jo zagotavlja dru\u017eba Vonde Technology (“mi”, “nas”, “na\u0161a”). 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