{"id":13266,"date":"2024-05-23T15:08:00","date_gmt":"2024-05-23T13:08:00","guid":{"rendered":"https:\/\/vondetech.com\/zasady-vratenia-a-refundacie\/"},"modified":"2025-03-21T07:57:39","modified_gmt":"2025-03-21T06:57:39","slug":"zasady-vratenia-a-refundacie","status":"publish","type":"page","link":"https:\/\/vondetech.com\/sk\/zasady-vratenia-a-refundacie\/","title":{"rendered":"Z\u00e1sady vr\u00e1tenia pe\u0148az\u00ed a zru\u0161enia pre aplik\u00e1ciu Vonde Pro"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_empty_space][vc_column_text el_class=&#8221;legal-text&#8221;]<strong>D\u00e1tum \u00fa\u010dinnosti:<\/strong> marca 2025<\/p>\n<ol>\n<li><strong>  \u00davod<\/strong><\/li>\n<\/ol>\n<p>Tieto Z\u00e1sady vr\u00e1tenia pe\u0148az\u00ed a zru\u0161enia popisuj\u00fa postupy a podmienky t\u00fdkaj\u00face sa vr\u00e1tenia pe\u0148az\u00ed a zru\u0161enia n\u00e1kupov a predplatn\u00e9ho uskuto\u010dnen\u00fdch v r\u00e1mci aplik\u00e1cie Vonde Pro (&#8220;aplik\u00e1cia&#8221;), ktor\u00fa poskytuje spolo\u010dnos\u0165 Vonde Technology (&#8220;my&#8221;, &#8220;n\u00e1s&#8221;, &#8220;na\u0161e&#8221;). Ke\u010f\u017ee aplik\u00e1cia Vonde Pro je dostupn\u00e1 v\u00fdlu\u010dne prostredn\u00edctvom Apple App Store a Google Play Store, v\u0161etky transakcie, zru\u0161enia a vr\u00e1tenia pe\u0148az\u00ed podliehaj\u00fa pravidl\u00e1m pr\u00edslu\u0161n\u00e9ho obchodu. <\/p>\n<ol start=\"2\">\n<li><strong>  Zru\u0161enie predplatn\u00e9ho<\/strong><\/li>\n<\/ol>\n<p>Pou\u017e\u00edvatelia m\u00f4\u017eu kedyko\u013evek zru\u0161i\u0165 predplatn\u00e9 prostredn\u00edctvom nastaven\u00ed svojho konta v obchode Apple App Store alebo Google Play Store. Podrobn\u00e9 pokyny n\u00e1jdete v nasleduj\u00facich zdrojoch: <\/p>\n<ul>\n<li><strong>Apple App Store:<\/strong> [https:\/\/support .apple.com\/en-us\/118428]<\/li>\n<li><strong>Obchod Google Play:<\/strong> [https:\/\/support .google.com=&#8221;&#8221;]<\/li>\n<\/ul>\n<p>\u017diadosti o zru\u0161enie s\u00fa \u00fa\u010dinn\u00e9 na konci aktu\u00e1lneho faktura\u010dn\u00e9ho cyklu. Za nevyu\u017eit\u00e9 obdobia predplatn\u00e9ho sa neposkytuj\u00fa \u017eiadne n\u00e1hrady ani \u010diasto\u010dn\u00e9 n\u00e1hrady, pokia\u013e to nevy\u017eaduje z\u00e1kon alebo pokia\u013e spolo\u010dnos\u0165 Apple alebo Google v mieste predaja v\u00fdslovne neuviedla inak. <\/p>\n<ol start=\"3\">\n<li><strong>  Opr\u00e1vnenos\u0165 na vr\u00e1tenie pe\u0148az\u00ed<\/strong><\/li>\n<\/ol>\n<p>Vr\u00e1tenie pe\u0148az\u00ed za n\u00e1kupy alebo predplatn\u00e9 uskuto\u010dnen\u00e9 prostredn\u00edctvom aplik\u00e1cie Vonde Pro podlieha z\u00e1sad\u00e1m vr\u00e1tenia pe\u0148az\u00ed v obchode Apple App Store alebo Google Play Store v z\u00e1vislosti od miesta uskuto\u010dnenia transakcie. Vo v\u0161eobecnosti sa n\u00e1hrady m\u00f4\u017eu poskytn\u00fa\u0165 za nasleduj\u00facich okolnost\u00ed, ktor\u00e9 ur\u010d\u00ed spolo\u010dnos\u0165 Apple alebo Google: <\/p>\n<ul>\n<li>Technick\u00e9 probl\u00e9my alebo poruchy aplik\u00e1cie, ktor\u00e9 br\u00e1nia pou\u017e\u00edvaniu platen\u00fdch slu\u017eieb a ktor\u00e9 nem\u00f4\u017eeme vyrie\u0161i\u0165 v primeranej lehote.<\/li>\n<li>Neautorizovan\u00e9 transakcie, ku ktor\u00fdm preuk\u00e1zate\u013ene do\u0161lo v d\u00f4sledku naru\u0161enia bezpe\u010dnosti, ktor\u00e9 nebolo sp\u00f4soben\u00e9 nedbalos\u0165ou pou\u017e\u00edvate\u013ea.<\/li>\n<\/ul>\n<p>\u017diadosti o vr\u00e1tenie pe\u0148az\u00ed zalo\u017een\u00e9 v\u00fdlu\u010dne na nespokojnosti so slu\u017ebou alebo na zmenen\u00fdch osobn\u00fdch okolnostiach zvy\u010dajne nie s\u00fa opr\u00e1vnen\u00e9, preto\u017ee sa rie\u0161ia na z\u00e1klade rozhodnutia spolo\u010dnosti Apple alebo Google.<\/p>\n<ol start=\"4\">\n<li><strong>  Postup pod\u00e1vania \u017eiadost\u00ed o vr\u00e1tenie pe\u0148az\u00ed<\/strong><\/li>\n<\/ol>\n<p>V\u0161etky \u017eiadosti o vr\u00e1tenie pe\u0148az\u00ed musia by\u0165 predlo\u017een\u00e9 v s\u00falade so z\u00e1sadami a postupmi obchodu Apple App Store alebo Google Play Store. Ak chcete po\u017eiada\u0165 o vr\u00e1tenie pe\u0148az\u00ed, postupujte pod\u013ea pokynov pr\u00edslu\u0161n\u00e9ho obchodu: <\/p>\n<ul>\n<li><strong>Apple App Store:<\/strong> [https:\/\/support .apple.com\/en-gb\/118223]<\/li>\n<li><strong>Obchod Google Play:<\/strong> [https:\/\/support .google.com=&#8221;&#8221;]<\/li>\n<\/ul>\n<p>Ak\u00e1ko\u013evek komunik\u00e1cia t\u00fdkaj\u00faca sa \u017eiadost\u00ed o vr\u00e1tenie pe\u0148az\u00ed by mala smerova\u0165 na pr\u00edslu\u0161n\u00fd obchod s aplik\u00e1ciami.<\/p>\n<ol start=\"5\">\n<li><strong>  Spracovanie refund\u00e1cie<\/strong><\/li>\n<\/ol>\n<p>Schv\u00e1len\u00e9 n\u00e1hrady spracuje spolo\u010dnos\u0165 Apple alebo Google prostredn\u00edctvom p\u00f4vodn\u00e9ho sp\u00f4sobu platby. \u010cas spracovania sa m\u00f4\u017ee l\u00ed\u0161i\u0165 v z\u00e1vislosti od poskytovate\u013eov platieb a pravidiel obchodu s aplik\u00e1ciami. <\/p>\n<ol start=\"6\">\n<li><strong>  Obmedzenia<\/strong><\/li>\n<\/ol>\n<p>Na\u0161a spolo\u010dnos\u0165 si vyhradzuje pr\u00e1vo odmietnu\u0165 pomoc pri \u017eiadostiach o vr\u00e1tenie pe\u0148az\u00ed, ktor\u00e9 nie s\u00fa v s\u00falade so z\u00e1sadami obchodu Apple App Store alebo Google Play Store.<\/p>\n<ol start=\"7\">\n<li><strong>  Zmeny t\u00fdchto z\u00e1sad<\/strong><\/li>\n<\/ol>\n<p>Tieto z\u00e1sady vr\u00e1tenia pe\u0148az\u00ed a zru\u0161enia rezerv\u00e1cie sa m\u00f4\u017eu pravidelne aktualizova\u0165. V\u00fdznamn\u00e9 zmeny bud\u00fa ozn\u00e1men\u00e9 prostredn\u00edctvom ozn\u00e1men\u00ed aplik\u00e1cie alebo registrovan\u00e9ho e-mailu. <\/p>\n<ol start=\"8\">\n<li><strong>  Kontaktn\u00e9 inform\u00e1cie<\/strong><\/li>\n<\/ol>\n<p>V pr\u00edpade ot\u00e1zok alebo pomoci t\u00fdkaj\u00facej sa t\u00fdchto z\u00e1sad sa obr\u00e1\u0165te na:<\/p>\n<p>KMAK Kelet-Magyarorsz\u00e1gi Adatk\u00f6zpont Kft.<\/p>\n<p>H-5000 Szolnok, Szap\u00e1ry utca 20.<\/p>\n<p>E-mail: info@vondetechnology.com<\/p>\n<p>N\u00e1kupom alebo prihl\u00e1sen\u00edm sa do aplik\u00e1cie Vonde Pro beriete na vedomie a s\u00fahlas\u00edte s podmienkami t\u00fdchto Z\u00e1sad vr\u00e1tenia pe\u0148az\u00ed a zru\u0161enia a beriete na vedomie, \u017ee procesy vr\u00e1tenia pe\u0148az\u00ed a zru\u0161enia sa riadia z\u00e1sadami obchodu Apple App Store alebo Google Play Store.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_empty_space][vc_column_text el_class=&#8221;legal-text&#8221;]D\u00e1tum \u00fa\u010dinnosti: marca 2025 \u00davod Tieto Z\u00e1sady vr\u00e1tenia pe\u0148az\u00ed a zru\u0161enia popisuj\u00fa postupy a podmienky t\u00fdkaj\u00face sa vr\u00e1tenia pe\u0148az\u00ed a zru\u0161enia n\u00e1kupov a predplatn\u00e9ho uskuto\u010dnen\u00fdch v r\u00e1mci aplik\u00e1cie Vonde Pro (&#8220;aplik\u00e1cia&#8221;), ktor\u00fa poskytuje spolo\u010dnos\u0165 Vonde Technology (&#8220;my&#8221;, &#8220;n\u00e1s&#8221;, &#8220;na\u0161e&#8221;). Ke\u010f\u017ee aplik\u00e1cia Vonde Pro je dostupn\u00e1 v\u00fdlu\u010dne prostredn\u00edctvom Apple App Store a Google Play Store, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13266","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Z\u00e1sady vr\u00e1tenia pe\u0148az\u00ed a zru\u0161enia pre aplik\u00e1ciu Vonde Pro - Vondetech<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vondetech.com\/sk\/zasady-vratenia-a-refundacie\/\" \/>\n<meta property=\"og:locale\" content=\"sk_SK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Z\u00e1sady vr\u00e1tenia pe\u0148az\u00ed a zru\u0161enia pre aplik\u00e1ciu Vonde Pro - Vondetech\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_empty_space][vc_column_text el_class=&#8221;legal-text&#8221;]D\u00e1tum \u00fa\u010dinnosti: marca 2025 \u00davod Tieto Z\u00e1sady vr\u00e1tenia pe\u0148az\u00ed a zru\u0161enia popisuj\u00fa postupy a podmienky t\u00fdkaj\u00face sa vr\u00e1tenia pe\u0148az\u00ed a zru\u0161enia n\u00e1kupov a predplatn\u00e9ho uskuto\u010dnen\u00fdch v r\u00e1mci aplik\u00e1cie Vonde Pro (&#8220;aplik\u00e1cia&#8221;), ktor\u00fa poskytuje spolo\u010dnos\u0165 Vonde Technology (&#8220;my&#8221;, &#8220;n\u00e1s&#8221;, &#8220;na\u0161e&#8221;). 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