{"id":12205,"date":"2024-05-23T15:08:00","date_gmt":"2024-05-23T13:08:00","guid":{"rendered":"https:\/\/vondetech.com\/politica-de-returnare-si-rambursare\/"},"modified":"2025-03-21T07:57:39","modified_gmt":"2025-03-21T06:57:39","slug":"politica-de-returnare-si-rambursare","status":"publish","type":"page","link":"https:\/\/vondetech.com\/ro\/politica-de-returnare-si-rambursare\/","title":{"rendered":"Politica de rambursare \u0219i anulare pentru Vonde Pro App"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_empty_space][vc_column_text el_class=&#8221;legal-text&#8221;]<strong>Data intr\u0103rii \u00een vigoare:<\/strong> 17 martie 2025<\/p>\n<ol>\n<li><strong>  Introducere<\/strong><\/li>\n<\/ol>\n<p>Aceast\u0103 Politic\u0103 de rambursare \u0219i anulare descrie procedurile \u0219i termenii privind ramburs\u0103rile \u0219i anul\u0103rile achizi\u021biilor \u0219i abonamentelor efectuate \u00een cadrul Vonde Pro App (&#8220;App&#8221;), furnizate de Vonde Technology (&#8220;noi&#8221;, &#8220;ne&#8221;, &#8220;nostru&#8221;). Deoarece Vonde Pro App este disponibil\u0103 exclusiv prin Apple App Store \u0219i Google Play Store, toate tranzac\u021biile, anul\u0103rile \u0219i ramburs\u0103rile sunt supuse politicilor magazinului respectiv. <\/p>\n<ol start=\"2\">\n<li><strong>  Anularea abonamentelor<\/strong><\/li>\n<\/ol>\n<p>Utilizatorii pot anula abonamentele \u00een orice moment prin set\u0103rile contului lor din Apple App Store sau Google Play Store. V\u0103 rug\u0103m s\u0103 consulta\u021bi urm\u0103toarele resurse pentru instruc\u021biuni detaliate: <\/p>\n<ul>\n<li><strong>Apple App Store:<\/strong> [https:\/\/support .apple.com\/en-us\/118428]<\/li>\n<li><strong>Magazin Google Play:<\/strong> [https:\/\/support .google.com=&#8221;&#8221;]<\/li>\n<\/ul>\n<p>Cererile de anulare intr\u0103 \u00een vigoare la sf\u00e2r\u0219itul ciclului de facturare curent. Nu se acord\u0103 ramburs\u0103ri sau ramburs\u0103ri par\u021biale pentru perioadele de abonament neutilizate, cu excep\u021bia cazului \u00een care acest lucru este impus de lege sau este indicat \u00een mod explicit de Apple sau Google la punctul de v\u00e2nzare. <\/p>\n<ol start=\"3\">\n<li><strong>  Eligibilitatea ramburs\u0103rii<\/strong><\/li>\n<\/ol>\n<p>Ramburs\u0103rile pentru achizi\u021biile sau abonamentele efectuate prin aplica\u021bia Vonde Pro sunt supuse politicilor de rambursare ale Apple App Store sau Google Play Store, \u00een func\u021bie de locul \u00een care a avut loc tranzac\u021bia. \u00cen general, ramburs\u0103rile pot fi acordate \u00een urm\u0103toarele circumstan\u021be, conform celor stabilite de Apple sau Google: <\/p>\n<ul>\n<li>Probleme tehnice sau disfunc\u021bionalit\u0103\u021bi ale aplica\u021biei care \u00eempiedic\u0103 utilizarea serviciilor pl\u0103tite, pe care nu le putem rezolva \u00eentr-un interval de timp rezonabil.<\/li>\n<li>Tranzac\u021bii neautorizate dovedite a fi avut loc ca urmare a unor bre\u0219e de securitate care nu au fost cauzate de neglijen\u021ba utilizatorului.<\/li>\n<\/ul>\n<p>Cererile de rambursare bazate exclusiv pe nemul\u021bumirea fa\u021b\u0103 de serviciu sau pe schimbarea circumstan\u021belor personale nu sunt de obicei eligibile, deoarece acestea sunt gestionate la discre\u021bia Apple sau Google.<\/p>\n<ol start=\"4\">\n<li><strong>  Procedura de solicitare a ramburs\u0103rii<\/strong><\/li>\n<\/ol>\n<p>Toate cererile de rambursare trebuie depuse \u00een conformitate cu politicile \u0219i procedurile Apple App Store sau Google Play Store. Pentru a solicita o rambursare, v\u0103 rug\u0103m s\u0103 urma\u021bi instruc\u021biunile furnizate de magazinul respectiv: <\/p>\n<ul>\n<li><strong>Apple App Store:<\/strong> [https:\/\/support .apple.com\/en-gb\/118223]<\/li>\n<li><strong>Magazin Google Play:<\/strong> [https:\/\/support .google.com=&#8221;&#8221;]<\/li>\n<\/ul>\n<p>Orice comunicare privind cererile de rambursare trebuie adresat\u0103 magazinului de aplica\u021bii corespunz\u0103tor.<\/p>\n<ol start=\"5\">\n<li><strong>  Procesarea ramburs\u0103rilor<\/strong><\/li>\n<\/ol>\n<p>Ramburs\u0103rile aprobate vor fi procesate de Apple sau Google prin metoda de plat\u0103 ini\u021bial\u0103. Timpii de procesare pot varia \u00een func\u021bie de furnizorii de pl\u0103\u021bi \u0219i de politicile magazinului de aplica\u021bii. <\/p>\n<ol start=\"6\">\n<li><strong>  Limit\u0103ri<\/strong><\/li>\n<\/ol>\n<p>Compania noastr\u0103 \u00ee\u0219i rezerv\u0103 dreptul de a refuza asisten\u021ba pentru cererile de rambursare care nu respect\u0103 politicile Apple App Store sau Google Play Store.<\/p>\n<ol start=\"7\">\n<li><strong>  Modific\u0103ri ale prezentei politici<\/strong><\/li>\n<\/ol>\n<p>Aceast\u0103 politic\u0103 de rambursare \u0219i anulare poate fi actualizat\u0103 periodic. Modific\u0103rile semnificative vor fi comunicate prin intermediul notific\u0103rilor aplica\u021biei sau prin e-mail \u00eenregistrat. <\/p>\n<ol start=\"8\">\n<li><strong>  Informa\u021bii de contact<\/strong><\/li>\n<\/ol>\n<p>Pentru \u00eentreb\u0103ri sau asisten\u021b\u0103 cu privire la aceast\u0103 politic\u0103, v\u0103 rug\u0103m s\u0103 contacta\u021bi:<\/p>\n<p>KMAK Kelet-Magyarorsz\u00e1gi Adatk\u00f6zpont Kft.<\/p>\n<p>H-5000 Szolnok, Szap\u00e1ry utca 20.<\/p>\n<p>E-mail: info@vondetechnology.com<\/p>\n<p>Efectu\u00e2nd o achizi\u021bie sau abon\u00e2ndu-v\u0103 \u00een cadrul aplica\u021biei Vonde Pro, recunoa\u0219te\u021bi \u0219i sunte\u021bi de acord cu termenii acestei Politici de rambursare \u0219i anulare \u0219i \u00een\u021belege\u021bi c\u0103 procesele de rambursare \u0219i anulare sunt reglementate de politicile Apple App Store sau Google Play Store.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_empty_space][vc_column_text el_class=&#8221;legal-text&#8221;]Data intr\u0103rii \u00een vigoare: 17 martie 2025 Introducere Aceast\u0103 Politic\u0103 de rambursare \u0219i anulare descrie procedurile \u0219i termenii privind ramburs\u0103rile \u0219i anul\u0103rile achizi\u021biilor \u0219i abonamentelor efectuate \u00een cadrul Vonde Pro App (&#8220;App&#8221;), furnizate de Vonde Technology (&#8220;noi&#8221;, &#8220;ne&#8221;, &#8220;nostru&#8221;). Deoarece Vonde Pro App este disponibil\u0103 exclusiv prin Apple App Store \u0219i Google Play Store, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12205","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Politica de rambursare \u0219i anulare pentru Vonde Pro App - Vondetech<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vondetech.com\/ro\/politica-de-returnare-si-rambursare\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politica de rambursare \u0219i anulare pentru Vonde Pro App - Vondetech\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_empty_space][vc_column_text el_class=&#8221;legal-text&#8221;]Data intr\u0103rii \u00een vigoare: 17 martie 2025 Introducere Aceast\u0103 Politic\u0103 de rambursare \u0219i anulare descrie procedurile \u0219i termenii privind ramburs\u0103rile \u0219i anul\u0103rile achizi\u021biilor \u0219i abonamentelor efectuate \u00een cadrul Vonde Pro App (&#8220;App&#8221;), furnizate de Vonde Technology (&#8220;noi&#8221;, &#8220;ne&#8221;, &#8220;nostru&#8221;). 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