{"id":18829,"date":"2024-05-23T15:08:00","date_gmt":"2024-05-23T13:08:00","guid":{"rendered":"https:\/\/vondetech.com\/zasady-vraceni-a-vraceni-penez\/"},"modified":"2025-03-21T07:57:12","modified_gmt":"2025-03-21T06:57:12","slug":"zasady-vraceni-a-vraceni-penez","status":"publish","type":"page","link":"https:\/\/vondetech.com\/cs\/zasady-vraceni-a-vraceni-penez\/","title":{"rendered":"Z\u00e1sady vr\u00e1cen\u00ed pen\u011bz a storno podm\u00ednky pro aplikaci Vonde Pro"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_empty_space][vc_column_text el_class=&#8221;legal-text&#8221;]<strong>Datum \u00fa\u010dinnosti:<\/strong> b\u0159ezna 2025<\/p>\n<ol>\n<li><strong>  \u00davod<\/strong><\/li>\n<\/ol>\n<p>Tyto Z\u00e1sady vracen\u00ed pen\u011bz a storna popisuj\u00ed postupy a podm\u00ednky t\u00fdkaj\u00edc\u00ed se vracen\u00ed pen\u011bz a zru\u0161en\u00ed n\u00e1kup\u016f a p\u0159edplatn\u00e9ho uskute\u010dn\u011bn\u00fdch v r\u00e1mci aplikace Vonde Pro (&#8220;aplikace&#8221;), kterou poskytuje spole\u010dnost Vonde Technology (&#8220;my&#8221;, &#8220;n\u00e1s&#8221;, &#8220;na\u0161e&#8221;). Vzhledem k tomu, \u017ee aplikace Vonde Pro je dostupn\u00e1 v\u00fdhradn\u011b prost\u0159ednictv\u00edm obchod\u016f Apple App Store a Google Play Store, podl\u00e9haj\u00ed v\u0161echny transakce, zru\u0161en\u00ed a vr\u00e1cen\u00ed pen\u011bz pravidl\u016fm p\u0159\u00edslu\u0161n\u00e9ho obchodu. <\/p>\n<ol start=\"2\">\n<li><strong>  Zru\u0161en\u00ed p\u0159edplatn\u00e9ho<\/strong><\/li>\n<\/ol>\n<p>U\u017eivatel\u00e9 mohou p\u0159edplatn\u00e9 kdykoli zru\u0161it prost\u0159ednictv\u00edm nastaven\u00ed sv\u00e9ho \u00fa\u010dtu v Apple App Store nebo Google Play Store. Podrobn\u00e9 pokyny naleznete v n\u00e1sleduj\u00edc\u00edch zdroj\u00edch: <\/p>\n<ul>\n<li><strong>Apple App Store:<\/strong> [https:\/\/support .apple.com\/en-us\/118428]<\/li>\n<li><strong>Obchod Google Play:<\/strong> [https:\/\/support .google.com=&#8221;&#8221;]<\/li>\n<\/ul>\n<p>\u017d\u00e1dosti o zru\u0161en\u00ed nab\u00fdvaj\u00ed \u00fa\u010dinnosti na konci aktu\u00e1ln\u00edho z\u00fa\u010dtovac\u00edho cyklu. Za nevyu\u017eit\u00e1 obdob\u00ed p\u0159edplatn\u00e9ho se neposkytuj\u00ed \u017e\u00e1dn\u00e9 n\u00e1hrady ani \u010d\u00e1ste\u010dn\u00e9 n\u00e1hrady, pokud to nevy\u017eaduje z\u00e1kon nebo pokud spole\u010dnost Apple nebo Google v m\u00edst\u011b prodeje v\u00fdslovn\u011b nestanov\u00ed jinak. <\/p>\n<ol start=\"3\">\n<li><strong>  N\u00e1rok na vr\u00e1cen\u00ed pen\u011bz<\/strong><\/li>\n<\/ol>\n<p>Vr\u00e1cen\u00ed pen\u011bz za n\u00e1kupy nebo p\u0159edplatn\u00e9 uskute\u010dn\u011bn\u00e9 prost\u0159ednictv\u00edm aplikace Vonde Pro podl\u00e9h\u00e1 z\u00e1sad\u00e1m pro vracen\u00ed pen\u011bz v obchod\u011b Apple App Store nebo Google Play, v z\u00e1vislosti na tom, kde k transakci do\u0161lo. Obecn\u011b plat\u00ed, \u017ee n\u00e1hrady mohou b\u00fdt poskytnuty za n\u00e1sleduj\u00edc\u00edch okolnost\u00ed, kter\u00e9 ur\u010d\u00ed spole\u010dnost Apple nebo Google: <\/p>\n<ul>\n<li>Technick\u00e9 probl\u00e9my nebo poruchy aplikace br\u00e1n\u00edc\u00ed vyu\u017e\u00edv\u00e1n\u00ed placen\u00fdch slu\u017eeb, kter\u00e9 nem\u016f\u017eeme vy\u0159e\u0161it v p\u0159im\u011b\u0159en\u00e9 lh\u016ft\u011b.<\/li>\n<li>Neautorizovan\u00e9 transakce, ke kter\u00fdm prokazateln\u011b do\u0161lo v d\u016fsledku naru\u0161en\u00ed bezpe\u010dnosti, kter\u00e9 nebylo zp\u016fsobeno nedbalost\u00ed u\u017eivatele.<\/li>\n<\/ul>\n<p>\u017d\u00e1dosti o vr\u00e1cen\u00ed pen\u011bz zalo\u017een\u00e9 pouze na nespokojenosti se slu\u017ebou nebo na zm\u011bn\u011b osobn\u00edch pom\u011br\u016f obvykle nejsou zp\u016fsobil\u00e9, proto\u017ee jsou vy\u0159izov\u00e1ny podle uv\u00e1\u017een\u00ed spole\u010dnosti Apple nebo Google.<\/p>\n<ol start=\"4\">\n<li><strong>  Postup p\u0159i \u017e\u00e1dosti o vr\u00e1cen\u00ed pen\u011bz<\/strong><\/li>\n<\/ol>\n<p>V\u0161echny \u017e\u00e1dosti o vr\u00e1cen\u00ed pen\u011bz mus\u00ed b\u00fdt pod\u00e1ny v souladu se z\u00e1sadami a postupy obchodu Apple App Store nebo Google Play. Chcete-li po\u017e\u00e1dat o vr\u00e1cen\u00ed pen\u011bz, postupujte podle pokyn\u016f p\u0159\u00edslu\u0161n\u00e9ho obchodu: <\/p>\n<ul>\n<li><strong>Apple App Store:<\/strong> [https:\/\/support .apple.com\/en-gb\/118223]<\/li>\n<li><strong>Obchod Google Play:<\/strong> [https:\/\/support .google.com=&#8221;&#8221;]<\/li>\n<\/ul>\n<p>Ve\u0161kerou komunikaci t\u00fdkaj\u00edc\u00ed se \u017e\u00e1dost\u00ed o vr\u00e1cen\u00ed pen\u011bz sm\u011b\u0159ujte na p\u0159\u00edslu\u0161n\u00fd obchod s aplikacemi.<\/p>\n<ol start=\"5\">\n<li><strong>  Zpracov\u00e1n\u00ed vr\u00e1cen\u00ed pen\u011bz<\/strong><\/li>\n<\/ol>\n<p>Schv\u00e1len\u00e9 n\u00e1hrady budou zpracov\u00e1ny spole\u010dnost\u00ed Apple nebo Google prost\u0159ednictv\u00edm p\u016fvodn\u00ed platebn\u00ed metody. Doba zpracov\u00e1n\u00ed se m\u016f\u017ee li\u0161it v z\u00e1vislosti na poskytovatel\u00edch plateb a pravidlech obchodu s aplikacemi. <\/p>\n<ol start=\"6\">\n<li><strong>  Omezen\u00ed<\/strong><\/li>\n<\/ol>\n<p>Na\u0161e spole\u010dnost si vyhrazuje pr\u00e1vo odm\u00edtnout pomoc p\u0159i \u017e\u00e1dostech o vr\u00e1cen\u00ed pen\u011bz, kter\u00e9 nejsou v souladu se z\u00e1sadami obchodu Apple App Store nebo Google Play Store.<\/p>\n<ol start=\"7\">\n<li><strong>  Zm\u011bny t\u011bchto z\u00e1sad<\/strong><\/li>\n<\/ol>\n<p>Tyto Z\u00e1sady pro vracen\u00ed pen\u011bz a zru\u0161en\u00ed rezervace mohou b\u00fdt pravideln\u011b aktualizov\u00e1ny. O v\u00fdznamn\u00fdch zm\u011bn\u00e1ch budete informov\u00e1ni prost\u0159ednictv\u00edm ozn\u00e1men\u00ed aplikace nebo registrovan\u00e9ho e-mailu. <\/p>\n<ol start=\"8\">\n<li><strong>  Kontaktn\u00ed informace<\/strong><\/li>\n<\/ol>\n<p>V p\u0159\u00edpad\u011b dotaz\u016f nebo pomoci t\u00fdkaj\u00edc\u00ed se t\u011bchto z\u00e1sad se obra\u0165te na:<\/p>\n<p>KMAK Kelet-Magyarorsz\u00e1gi Adatk\u00f6zpont Kft.<\/p>\n<p>H-5000 Szolnok, Szap\u00e1ry utca 20.<\/p>\n<p>E-mail: info@vondetechnology.com<\/p>\n<p>N\u00e1kupem nebo p\u0159ihl\u00e1\u0161en\u00edm se k odb\u011bru v r\u00e1mci aplikace Vonde Pro berete na v\u011bdom\u00ed a souhlas\u00edte s podm\u00ednkami t\u011bchto Z\u00e1sad vracen\u00ed pen\u011bz a storna a berete na v\u011bdom\u00ed, \u017ee procesy vracen\u00ed pen\u011bz a storna se \u0159\u00edd\u00ed z\u00e1sadami obchodu Apple App Store nebo Google Play Store.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_empty_space][vc_column_text el_class=&#8221;legal-text&#8221;]Datum \u00fa\u010dinnosti: b\u0159ezna 2025 \u00davod Tyto Z\u00e1sady vracen\u00ed pen\u011bz a storna popisuj\u00ed postupy a podm\u00ednky t\u00fdkaj\u00edc\u00ed se vracen\u00ed pen\u011bz a zru\u0161en\u00ed n\u00e1kup\u016f a p\u0159edplatn\u00e9ho uskute\u010dn\u011bn\u00fdch v r\u00e1mci aplikace Vonde Pro (&#8220;aplikace&#8221;), kterou poskytuje spole\u010dnost Vonde Technology (&#8220;my&#8221;, &#8220;n\u00e1s&#8221;, &#8220;na\u0161e&#8221;). Vzhledem k tomu, \u017ee aplikace Vonde Pro je dostupn\u00e1 v\u00fdhradn\u011b prost\u0159ednictv\u00edm obchod\u016f Apple App Store [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-18829","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Z\u00e1sady vr\u00e1cen\u00ed pen\u011bz a storno podm\u00ednky pro aplikaci Vonde Pro - Vondetech<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vondetech.com\/cs\/zasady-vraceni-a-vraceni-penez\/\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Z\u00e1sady vr\u00e1cen\u00ed pen\u011bz a storno podm\u00ednky pro aplikaci Vonde Pro - Vondetech\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_empty_space][vc_column_text el_class=&#8221;legal-text&#8221;]Datum \u00fa\u010dinnosti: b\u0159ezna 2025 \u00davod Tyto Z\u00e1sady vracen\u00ed pen\u011bz a storna popisuj\u00ed postupy a podm\u00ednky t\u00fdkaj\u00edc\u00ed se vracen\u00ed pen\u011bz a zru\u0161en\u00ed n\u00e1kup\u016f a p\u0159edplatn\u00e9ho uskute\u010dn\u011bn\u00fdch v r\u00e1mci aplikace Vonde Pro (&#8220;aplikace&#8221;), kterou poskytuje spole\u010dnost Vonde Technology (&#8220;my&#8221;, &#8220;n\u00e1s&#8221;, &#8220;na\u0161e&#8221;). 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